接遇セミナーに参加してきました!
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こんにちは!受付の井上です
日中かなり暑い日が続いていますね。
夜との寒暖差で皆様体調崩されたりしていませんか?
5/19(日)に行われた、
久保佳世子先生の接遇セミナーに参加させていただきました☆
なかなかこういった勉強会に参加する機会が少なく、
すごくドキドキした気持ちで参加させていただきました
久保先生は歯科のスタッフ教育を専門にされている、
歯科業界では有名な接遇の先生なんですよ
座学、実際にロールプレイングを行いました。
大変勉強になりました。
もっともっと、日々の診療の時に、もっとこうすれば、
こんな言葉をかけてあげれたら、立ち振る舞いが出来れば・・
と、強く感じた1日でした。
患者様のお力になれるよう、これからも精進して参ります!!
久保先生、本当にありがとうございました。
米澤歯科醫院 井上
西宮/甲陽園/歯科/歯医者/矯正/インプラント/成人矯正/小児矯正/拡大床/クワドヘリックス